Noir & Gold Boutique

Free Worldwide Shipping!

Signed in as:

filler@godaddy.com

Account

Terms and Conditions

Effective Date: 01/23/2025

Welcome to Noir and Gold Boutique. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by these terms.

1. General Information

This website is owned and operated by Noir and Gold Boutique. Throughout the site, the terms "we", "us" and "our" refer to Noir and Gold Boutique. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Eligibility

To use our website and make purchases, you must:

Be at least 18 years old, or have parental/guardian consent
Provide accurate and current personal and payment information
Use the website for lawful purposes only

3. Products and Pricing

All products are subject to availability.
We reserve the right to limit the quantities of any product or service.
Prices are listed in AUD and may be changed at any time without notice.
Product descriptions and images are provided for informational purposes. We do not guarantee that colours and details on your screen will be 100% accurate.

4. Orders and Payments

When you place an order, you agree that all information provided is true and complete.
We reserve the right to refuse or cancel any order at our discretion.
Payments are processed securely via third-party payment gateways (e.g., Stripe, PayPal).
You are responsible for all costs associated with purchases, including shipping and applicable taxes.

5. Shipping and Delivery

Please refer to our [Shipping Policy] for detailed information on delivery timeframes, costs, and international shipping options.

6. Returns and Exchanges

Please refer to our [Returns Policy] for information on how to return or exchange an item.

7. Intellectual Property

All content on this site—including images, logos, graphics, text, and design—is the property of Noir and Gold Boutique and is protected by copyright laws. You may not reproduce, duplicate, or exploit any part of this site or its content without express written permission.

8. User Accounts

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

9. Privacy

Your privacy is important to us. Please read our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

Noir and Gold Boutique shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to delays, service interruptions, or inaccuracies.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts located there.

12. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:📧 [Info@noirandgoldboutique.com]

Return and Refund Policy

Effective Date: 01/23/2025

Thank you for shopping with Noir and Gold Boutique. We want you to love your purchase, but if something isn’t quite right, we’re here to help.

1. Eligibility for Returns

We accept returns on full-priced items within 14 days of delivery, provided the following conditions are met:

The item is unused, unworn, and in original condition
Tags, packaging, and hygiene seals (if applicable) are intact
The item is not listed as Final Sale or non-returnable

2. Non-Returnable Items

The following items are not eligible for return or refund:

Earrings or pierced jewellery (for hygiene reasons)
Sale or discounted items marked as Final Sale
Gift cards
Worn shoes or handbags with visible signs of use
Custom or made-to-order items

3. How to Request a Return

To request a return:

Email us at [Insert email address] within 14 days of receiving your order.
Include your order number and reason for return.
Wait for confirmation and return instructions from our team.
Return shipping is the responsibility of the customer unless the item is faulty.

4. Refunds

Once your return is received and inspected:

We’ll notify you via email that we have received your item.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Original shipping costs are non-refundable.

5. Exchanges

We do not offer direct exchanges. If you need a different size, color, or style, we recommend placing a new order and requesting a return for your original item.

6. Faulty or Incorrect Items

If you receive a faulty or incorrect item:

Please contact us within 7 days of receiving your order.
Provide clear photos and your order number.
We will arrange a replacement or issue a full refund, including return postage.

7. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

Check your bank account again.
Contact your credit card company and bank.
If still unresolved, please email us at [Insert email address].

8. Contact Us

For any return or refund-related queries, contact us at:
📧 [Info@noirandgoldboutique.com]